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Wednesday 6 July 2011

Zynga's ARPU doubling? Not quite

Apparently today the pundits and analysts around have come up to reviewing Zynga's ARPU figures from their S-1 filing (Inside Social Games, Eric von Coelin). Something seemed fishy in these calculations, and since I'm home for a day, I had the opportunity to review the filing figures on a computer, rather than just a tablet. Yep, people, you're comparing apples to oranges. Zynga's monetization rate is improving, but it's nowhere as dramatic as you're making it look. Did you already forget, they defer revenue? You can't compare GAAP deferred revenue to non-deferred DAU/MAU figures! Use the bookings data instead.

This is what the S-1 filing states about the difference:

"Bookings is a non-GAAP financial measure that we define as the total amount of revenue from the sale of virtual goods in our online games and from advertising that would have been recognized in a period if we recognized all revenue immediately at the time of the sale. We record the sale of virtual goods as deferred revenue and then recognize that revenue over the estimated average life of the purchased virtual goods or as the virtual goods are consumed. Advertising revenue consisting of certain branded virtual goods and sponsorships is also deferred and recognized over the estimated average life of the branded virtual good, similar to online game revenue. Bookings is calculated as revenue recognized in a period plus the change in deferred revenue during the period. For additional discussion of the estimated average life of virtual goods, see the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Revenue Recognition.”

Zynga is of the opinion that bookings more accurately represents their current sales activities, and I fully agree. After all, this is not subscription business we're talking of! If you're as hard-core geek about these things as I tend to be, the description of when a booking turns into revenue is discussed on pages 62-63 of the filing: 

"Durable virtual goods, such as tractors in FarmVille, represent virtual goods that are accessible to the player over an extended period of time. We recognize revenue from the sale of durable virtual goods ratably over the estimated average playing period of paying players for the applicable game, which represents our best estimate of the average life of our durable virtual goods"

That deferring means that during periods of rapid growth, ARPU monetization appears to decline, while on the other hand periods of flat or declining traffic would seem to improve ARPU, due to the recognition of earlier deferred revenue against current, not earlier userbase. 

With these covered, what are the actual sales figures? The average daily Bookings to DAU rate is somewhat higher than the Revenue to DAU rate, at $0.051 (B) in Q1 of this year vs $0.042 (R). Both seem to have plateau'd on that level since growing from a year-ago $0.030 (B) / $0.017 (R). Respectable, but not earth-shattering -- and the growth, while impressive, isn't quite "more than doubled".


Sunday 17 January 2010

First thoughts about Balancion

I got an invite to the Balancion personal finance application beta a week ago, and have played with it somewhat since. I've tried a few similar tools before, ranging from the finance packages of the banks I've been a customer of, to a few desktop applications. Until now, I haven't been sufficiently impressed by them to continue using any for any significant period, but I think Balancion might be one to stick around for a while.

Balancion solves the two issues my previous experiments have failed at: first, it covers the entirety of my personal accounts (or very close thereof), because it isn't limited to just the services offered by one bank (the failing of Nordea's, Sampo's and OP's packages, at least the last time I tried them), and second, it doesn't force me to spend my evenings manually typing in boring details, thanks to its tools for downloading the data from the banks and other institutions. Of course, that's just table stakes for the game, really, but my previous experiences have shown even that much is not a given in a market the size of Finland. I would imagine larger market areas have had more focus on this type of stuff - American banks seem to advertise compatibility with Quicken or MS Money - or now with Mint, the hottest entry in the area. German banks apparently have a standard for transaction data exchange. None of that has been available to individuals in Finland.

What currently lifts Balancion above the table-stakes minimum is how it deals with "uncategorized" expenses. Other tools allow searching for similar historic transactions and categorizing all of them at once. Balancion applies that to the future as well, and learns to recognise more and more stuff as you go. Setting the books up for the first time does require a few hours of clicking around, but it gets less and less manual as time goes. That's what makes it a joy to use (as much as any financial application can be a joy, that is!)

At this point in the beta, it's a bit limited; just tracking income and expenses, plus a few (quite useful and informative) visualizations of the same, which already can be helpful in recognizing big expense areas and saving money. However, I'm looking forward to seeing more of the budgeting, expense management and investing tools in the service. It's pretty clear how this can develop and where the opportunities for the business lie. The crucial question is, how can Balancion add partnerships and cross-sell features while retaining the trust of the users. Thus far, their communication indicates they understand how important this will be to their success.

I'm not terribly happy about the way Balancion authenticates me, though. The email/password login is standard, though I'd prefer to use OpenID to avoid managing one more password. What really bugs me are the mandatory "security questions", which they require to be able to change the password. Such questions, especially since they were limited to two out of half a dozen pre-selected questions only reduce security (seriously, it does not take much investigating to figure out the maiden name of my mother). If this is what their security advisor Nixu truly has recommended to the team, I'm disappointed in Nixu as well. Anyway, I answered the questions with something random - so now I can't change my password at all. This probably was not what they intended.

For anyone interested in this category of services, I would recommend checking out the venture capital pitch presentation of Mint.com, the US equivalent of Balancion. If you want to try out Balancion yourself, ask me for an invite here in the blog comments or by tweeting @osma.