I ran across notes from an interesting workshop dealing with problem situations in projects, where problems are anything from missing estimates and deadlines to outright intra-team vandalism and violence. The interesting part (to me, anyway) is the concept of pre-conventional, conventional and post-conventional organisations and the differences in approach to conflict. Personally, I've always felt most at home in a situation where conflict (of priorities and objectives, not between people) is understood to be a resource that helps progress to be made, and it's taken quite some time for me to learn to understand different types of personalities in this respect. I probably still don't, or even understand my own behaviour in all conflict situations, so happily I still have something to learn better :)

A longer paper about the ideas behind the workshop is here.